Terms of Service

Last updated: May 18, 2026

Overview

Welcome to Tapgrix. The terms “we”, “us”, and “our” refer to Tapgrix. Tapgrix operates this store and website, including related information, content, features, tools, products, and services, in order to provide customers with a clear and reliable shopping experience. Tapgrix is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when you visit, interact with, or use our website and services. By using our Services or placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you should not use our Services.

1. Access and Account

By using our Services, you confirm that you are at least the age of majority in your country or region of residence.

You agree to provide accurate, complete, and current information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2. Products

We aim to display our products, descriptions, images, prices, and availability as accurately as possible. However, product colors and appearance may vary depending on your device, screen settings, lighting, or product photography.

All product descriptions, pricing, and availability are subject to change at any time without notice.

Some products available on our store may be fulfilled, produced, or shipped by trusted third-party fulfillment partners or suppliers. Product packaging and delivery processes may vary depending on the product type and fulfillment partner.

Tapgrix remains the customer-facing store for purchases made through our website. If you have a question or issue with your order, please contact us using the contact information provided below.

3. Orders

By placing an order, you agree to purchase the selected product according to these Terms, our Shipping Policy, and our Refund Policy.

Orders are confirmed after payment is successfully processed. Once an order is confirmed, it may not always be possible to cancel or modify it, especially if processing or fulfillment has already started.

We reserve the right to cancel or refuse an order in cases of suspected fraud, incorrect pricing, product availability issues, payment issues, or other valid operational reasons. If an order is canceled after payment, we will issue a refund where applicable.

4. Pricing and Payment

All prices are displayed on our website and may change at any time without notice.

Prices may not include shipping fees, customs duties, import taxes, or other local charges unless clearly stated at checkout.

You agree to provide valid payment information and authorize the payment provider to charge the total amount shown at checkout. Payments are processed securely by Shopify and authorized payment service providers.

5. Shipping and Delivery

We work with fulfillment partners and shipping carriers to process and deliver orders. Delivery times shown on our website are estimates and may vary depending on your location, product type, customs processing, supplier processing, carrier handling, and other logistics conditions.

Shipping costs, when applicable, are shown at checkout before payment is completed.

We are not responsible for delays caused by shipping carriers, customs clearance, incorrect shipping information provided by the customer, or external factors beyond our control. However, we will do our best to assist customers when shipping issues occur.

For more information, please review our Shipping Policy.

6. Returns and Refunds

Returns and refunds are handled according to our Refund Policy.

To request a return or report a damaged, defective, or incorrect item, please contact us at support@tapgrix.com with your order number and relevant details.

7. Customs, Duties, and Taxes

Orders may be subject to customs duties, import taxes, or local fees depending on your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost unless clearly stated at checkout.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, designs, page layouts, and other materials, is owned by Tapgrix or used with permission from our partners, suppliers, or licensors.

You may not copy, reproduce, distribute, modify, or use any website content for commercial purposes without our written permission.

9. Third-Party Tools and Links

Our website may include links to third-party websites, tools, apps, or services. We are not responsible for the content, policies, accuracy, availability, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

10. Relationship with Shopify

Our store is powered by Shopify. However, purchases made through this website are made directly with Tapgrix. Shopify provides the ecommerce platform but is not responsible for the products, fulfillment, customer support, or store policies provided by Tapgrix.

11. Privacy

Your personal information is handled according to our Privacy Policy. By using our Services, you agree to the collection and use of your information as described in our Privacy Policy.

12. Errors and Inaccuracies

Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate, including after an order has been placed.

13. Prohibited Use

You may not use our Services for unlawful, fraudulent, abusive, or harmful purposes. This includes, but is not limited to, fraud, harassment, attempts to interfere with website security, misuse of payment systems, violation of intellectual property rights, or any activity that violates applicable laws.

14. Limitation of Liability

To the fullest extent permitted by law, Tapgrix shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or products.

Nothing in these Terms limits rights that cannot be limited under applicable consumer protection laws.

15. Termination

We may suspend or terminate access to our Services if you violate these Terms, misuse the website, or engage in fraudulent or harmful activity.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Morocco, without regard to conflict of law principles.

17. Changes to These Terms

We may update or modify these Terms from time to time to reflect changes to our Services, business operations, legal requirements, or policies. The updated version will be posted on this website with the updated date above.

Your continued use of the Services after changes are posted means you accept the updated Terms.

18. Contact Information

If you have any questions about these Terms, you can contact us at:

Store Name: Tapgrix
Business Operator: Rachid Attia
Email: support@tapgrix.com
Phone: +212 706222044
Business Address: Salama 04 IMM 25, N 21, Kenitra 14000, Morocco